Shipping policy

SHIPPING POLICY

Thank you for shopping with Onyx Skin Co!

Processing Time All orders are processed within 2–5 business days. Orders are not processed on weekends or holidays.

Shipping Rates & Delivery We offer free shipping on all orders. Delivery times vary by location but typically range from 5–10 business days after processing.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Stolen Packages Onyx Skin Co is not responsible for lost or stolen packages once confirmed as delivered. Please contact your local carrier for assistance.

TikTok Shop Orders For orders placed through TikTok Shop, shipping is handled in accordance with TikTok Shop's shipping guidelines.

Contact For shipping inquiries, contact us at onyxskincareco@gmail.com.